Supplier Portal
As a global paper and pulp company, we aim to create value and grow faster than the market in a sustainable way to benefit our shareholders, customers, employees and communities in which we operate.
Sappi Code of Ethics
• Treat others as you would like to be treated
• Be truthful and honest
• Help to combat dishonesty and crime
• Protect the environment
• Respect diversity and do not discriminate
Sappi Supplier Code of Conduct topics
• Business ethics
• Human rights
• Health and safety
• Environment
• Diversity and equal opportunity
• Broad-based black economic empowerment (BBBEE)
Other languages
Ethics and integrity of the procurement process and people
Sappi Procurement team members:
Strive to work closely with internal stakeholders to define the specifications of what is to be purchased and to establish all the ways that the purchased goods and services in question bring value to Sappi
Work to develop supply alternatives and to create a fair, competitive environment in which qualified suppliers can compete
Work to conduct fair competitive bid processes, managing all commercial interactions with potential suppliers and when appropriate, acting as the key facilitator for questions/issues between potential suppliers and key internal technical and operating members
Facilitate the bid receipt and evaluation processes. They work closely with internal stakeholders to evaluate each of the established value parameters and to assess the overall ‘value proposition’ offered by each supplier
Conduct social and environmental due diligence assessments of new and existing suppliers on an ongoing basis
Work closely with colleagues on the Sappi legal team to negotiate and develop contracts and agreements that clearly establish commercial terms and provisions; generally, we complete this process with a small number of competing suppliers prior to making a supplier selection, and
While Sappi Procurement members may provide feedback to bidders, we do not and will not share the specific information contained in another bidders’ proposal.
Our objective is to conduct a fair, competitive process whereby qualified suppliers can compete on a level playing field for Sappi’s business, to make supply decisions based on optimising the overall value realised through the purchase to Sappi, to document the commercial terms of the purchase in an appropriate form and to create win-win situations between ourselves and our key suppliers leading to mutually beneficial long-term relationships.
Suppliers are expected to earn their business with Sappi every day. Suppliers are encouraged and expected to engage in continuous improvement activities leading to improved value both to Sappi and for themselves.
Ultimately, through the application of the Seven-Step Sourcing Process, commodity management, market analysis and other sound procurement practices, our objective is to provide a competitive advantage for Sappi in its very competitive business environment.
Sappi Procurement team members are expected to operate at the highest ethical standards. No factors, other than those established by the internal team as bringing value to Sappi, should be or will be considered in the supplier selection process. For that reason, Sappi Procurement team members do not accept any kind of gifts from suppliers or potential suppliers.
Sappi Ethics Hotline
Austria: 0800 281 119
Belgium: 0800 260 39
Canada: 1 800 235 6302
Finland: 0800 076 35
France: 0805 080 339
Germany: 0800 181 2396
Hong Kong: 800 906 069
Hungary: 21 211 1440
Italy: 800 727 406
México: 800 681 6945
Netherlands: 0800 022 0441
Poland: 00800 111 3819
Russia: 8800 100 9615
South Africa: +27 800 98 3612
Spain: 900 905 460
Switzerland: 0800 838 835
Ukraine: 0800 501 134
United Kingdom: 0808 189 1053
USA: 1 800 461 9330
Online: www.convercent.com/report
Email: Ethics@sappi.com
Our Sappi Group Whistle-blowing Policy provides protection to whistle-blowers.
As a stakeholder you play a vital role in our business success and we would like to thank you for your continued support
Steve Binnie, CEO Sappi Limited
Sappi Ariba Supplier Network
Suppliers who have been invited to participate in a tender, or have been contracted to transact with Sappi are expected to join the Sappi Ariba Supplier Network and transact electronically with us. To better understand how to go about this, please click on the link above.
The Sappi Ariba Supplier Network strategy
We expect our suppliers to join the Sappi SAP Business Network and to transact electronically with us. Your participation in the network will help us move from paper invoicing to using eInvoices.
Key advantages to making use of our solution are:
- Lower process cost: Elimination of paper and process automation
- Better cash flow: Invoices are sent in real time with no delays, and
- Greater visibility into customer processes: Progress of orders, invoices and payments.
We believe that strategic relationships with our suppliers will support our mutual plans for growth and achieve ongoing success.
Sappi Southern Africa – Enterprise and Supplier Development Programme
Sappi Southern Africa’s ESD strategy is entrenched into the organisation's’ Shared Valued Principles and Sustainable Development Goals. Learn more about Sappi’s Enterprise and Supplier Development Model, onboarding and implementation as well as other frequently asked questions including how to apply for our ESD Programme. Training on our Code of Conduct is available for suppliers in isiZulu.